Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,052 reviews

Reviews

Recommend
Involvement
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16th March 2024


I came into the reception on Wednesday afternoon to book an appointment, but was told to phone the next day at 8.30 to book . When I eventually got through, I then had to wait for someone to call me back!

Suggested improvements
My experience of just getting an appointment was frustrating and time consuming!

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th March 2024


I have to wait for the Dr to return from leave before my query can be answered

Suggested improvements
Not applicable

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
15th March 2024


After checking with the GP the Receptionist arranged a Physio appointment. The Physio was very helpful and thorough and emailed a treatment plan immediately following my appointment.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
15th March 2024


Called in the morning and seen in the afternoon

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th March 2024


Tracy is excellent. She always puts me at ease and the injection never hurts

Suggested improvements
I need B12 injections on a weekly basis to stop the neurological damage Pernicious Anaemia is causing me. But you only allow me 6 weekly. The NICE guidance does allow GPs to prescribe according to individual symptoms. I would really appreciate injections more often

Experience
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Cleanliness
Rating not given.
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Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z