Reviews
My wife doesn’t drive and turned up with a badly cut hand from cooking at16:30 on a Friday night and was refused treatment. She was told to go to the walk in centre ( several miles and bus connections away ) or call an ambulance
New to Norwich, having moved from London. Only had to make one appointment so far with Dr Badawi and my experience was a very positive one.
Dr Tolley, can’t fault. Listens properly. Gives full attention. Best g.p.ever.
I rang the surgery on Thursday 27th June to make an appointment for Monday. I was told there were no appointments but I could have a slot on Friday morning for a telephone consultation. I received a text message confirming this for 10.20 am. I waited in all day for the call but it did not come. I rang the surgery twice wondering if I had got the message correct, that I was expecting a call from a G.P and was reassured on both occasions that I would get a call that morning but no nothing. Total waste of a day and felt let down.
I think the surgery is good as surgeries go, and have a difficult job to do. I wonder whether the rude doctors referred to are Dr Ian Tolley - he seems quite overbearing and refuses to listen if you don't accept what he says. Other doctors have seemed OK. I would avoid Dr Tolley and you should be OK.
Resources
Short link to review Hellesdon Medical Practice: http://iwgc.net/ecbwb