Hellesdon Medical Practice

343 Reepham Road, Hellesdon, Norwich, England, NR6 5QJ 9 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
« 1 2 »
Page 1 of 2
 
25th February 2023


My wife doesn’t drive and turned up with a badly cut hand from cooking at16:30 on a Friday night and was refused treatment. She was told to go to the walk in centre ( several miles and bus connections away ) or call an ambulance

Suggested improvements
Put apps back online give patients more say and flexibility rather than having to cue with the rest of the practice first thing in the morning. Make your GP’s more visible. I haven’t seen one for 5 years yet am on repeat medication Make getting an app easier than waiting on a phone and being drilled by a receptionist why you want the app. We are sick if we didn’t want the app we wouldn’t be calling.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
11th January 2023


New to Norwich, having moved from London. Only had to make one appointment so far with Dr Badawi and my experience was a very positive one.

Suggested improvements
NA

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st June 2021


Dr Tolley, can’t fault. Listens properly. Gives full attention. Best g.p.ever.

Suggested improvements
Difficult times for all patients and NHS, EVERYONE IS DOING THEIR BEST. we must all be kind.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
29th June 2019


I rang the surgery on Thursday 27th June to make an appointment for Monday. I was told there were no appointments but I could have a slot on Friday morning for a telephone consultation. I received a text message confirming this for 10.20 am. I waited in all day for the call but it did not come. I rang the surgery twice wondering if I had got the message correct, that I was expecting a call from a G.P and was reassured on both occasions that I would get a call that morning but no nothing. Total waste of a day and felt let down.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
17th May 2019


I think the surgery is good as surgeries go, and have a difficult job to do. I wonder whether the rude doctors referred to are Dr Ian Tolley - he seems quite overbearing and refuses to listen if you don't accept what he says. Other doctors have seemed OK. I would avoid Dr Tolley and you should be OK.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

« 1 2 »
Page 1 of 2

{{category}} working at Hellesdon Medical Practice ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Hellesdon Medical Practice: http://iwgc.net/ecbwb