Reviews
Heaton Medical Centre
2023-12-05
Person
2
5
0
5th December 2023
Had a face, to face scheduled for 1pm today only to find, it had been, changed to a, telephone, one, without being informed,?
I didn't mind the, change but I'm not psychic yet. Only noticed as, I checked time on my phone on the app
Noone called us,
Suggested improvements
Communication isn't great. When you're good you're excellent but when you're not oh dear
We forgive mistakes, but it's, worth remembering we are, patients not service users
Most receptionists, are brilliant helpful and empathic one isn't...
Resources
Short link to review Heaton Medical Centre: http://iwgc.net/eb62k