Share review of Heathcot Medical Practice

Heathcot Medical Practice 2022-06-21 Person 2 5 0

Communication is very poor, you sit on the phone as number 1 for over 40 minutes and when you get through your told to go online. Gp telephone appointment was finally booked for a few weeks later and the gp just decided not to call and to asked the pharmacist to call the following week without informing me so was sat in waiting for a call that never came. Made a complaint to practice manager and she never even got back to me

Everything needs to be improved