Share review of Heathcot Medical Practice
Heathcot Medical Practice
2021-07-26
Person
1
5
0
26th July 2021
Impossible to get any help whatsever.
If you wnat an appointment you have to phone at 8am - that's it. If you're not available to phone then, tough! Can't book non-urgent appointments for a time say 2 weeks time so you can plan. No, phone up in the morning and try your luck. With a job and three young kids this is not realistic. Surely in 2021 we should be able to book an non-urgent appointment at the next available time.
The doctors have always been great. It's just a complete nightmare trying to arrange to see them. It is no wonder that many men suffer poor health because they are reluctant to go to the doctor. How many have tried and simply given up?
Suggested improvements
The most stressful thing about my condition is having to deal with this practice. I want to use online services but there is zero guidance on how to set things up like repeat perscriptions and no one to help. This would have taken a 5 minute call yet I have wasted far far more of mine and their time guessing, sending messages and trying to work things out.