Share review of Hassengate Medical Centre

Hassengate Medical Centre 2021-07-15 Person 2 5 0

What has happened to Hassengate? I ask because before the pandemic appointments to actually see a doctor face to face was straightforward, now it’s a phone consultation only. Not all ailments can be diagnosed and treated over the phone. I used to hold the Hassengate medical centre up as exemplary in every area and probably one of the best in Essex but things are out of kilter and you have to wonder when, if ever it will get back to where it once was. When you phone the surgery the stock answer is “you are number 25 in the call queue” which is ridiculous. I even got to number 1 and was put on hold to which there was no answer at all. If this is the way of things it’s not very good and needs addressing and l am sure with good will it can be.

Get back to to face to face consultations ASAP Tighten up on phone calls Give the patients back the service they deserve