Share review of Harold Road Surgery

Harold Road Surgery 2021-05-17 Person 0 5 0

The surgery has gone from a 5* rating in the last 15 months down to a 1*.I'm really saddened that the quality and standard of care has changed so much. I have been a patient for 30 years and I have never experienced such rudeness from the reception staff as I have in this last year .I ring rarely and have never met my new doctor but on the two occasions of calling recently I have felt that after a few minutes the doctor became very keen to end the call,I sensed a real lack of interest so much so that I won't ever be ringing again and will call NHS Direct if I have an emergency in the future.

Treat the patient is with some respect and kindness.