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Harold Road Surgery
2021-12-13
Person
4
5
0
13th December 2021
The receptionists are the only initial contact with the surgery (which is a little frustrating as a patient). This puts the Receptionists under considerable stress.
However, I have always been treated with respect and listened to.
It must be really difficult for them, so thank you to their continued hard work.
Suggested improvements
Until the booking system has a degree of automaticity, I guess this is the system that we all have to work with.