Share review of Harold Road Surgery
Harold Road Surgery
2021-08-19
Person
0
5
0
19th August 2021
Awful awful service! Have tried for 3 days to get an appointment after waiting 12-11-12 in queue despite calling at designated times. Was directed to an online service which frankly does not work and only offers you paid for services. Sorry have I missed something isn't this supposed to be an NHS funded doctors. What is happening to this practice, you used to be able to call and get an appointment within 24 hours, the first available appointment I've been offered is 21 September!!! today is the 19 August!
Asked for a call back from the practise manager and I'm still waiting.
Suggested improvements
EVERYTHING.. I feel so sorry for the receptionist who have to bear the brunt of this its not their fault its the Practise Managers.