Grove House Surgery

Grove House Surgery 2024-03-22 Person 1 5 0

The last time I phoned which isn't often the receptionist was very rude and impatient mannersjustt

Just shown some patience no one likes phoning

Grove House Surgery 2023-02-19 Person 5 5 0

I cannot fault the care, attention and support I have received from Grove House. Both before my husband passed and recently. Thank you, so fortunate! Barbara Ickeringill

There is NOTHING I can think of.

Grove House Surgery 2023-01-13 Person 5 5 0

Just wanted to say my diabetic review was very clear and comprehensive.

Nothing really

Grove House Surgery 2022-11-03 Person 1 5 0

Bordering on a barely functional service

Everything. Tell the trainee doctor how to work a printer so I'm not sat there for approx. 30 minutes while he figures it out, and the waiting room is getting backed up. When you leave messages on answer machine (they provide that service) reply to them. Treat the patients so they don't have to pay to go private.

Grove House Surgery 2021-06-18 Person 1 5 0

Im deaf and couldnt speak thro the tannoy so had to go inside,I had to stand on the line and shout at the receptionist who shouted back,I couldnt hear her,I wanted to make appointment for a blood pressure and shingles jab,but was told to phone for appointment,There was no one else waiting to be seen so why couldnt they make my appointment whilst I was there???I dont use the phone being deaf.I need to speak to someone as my cataract operation was cancelled due to my high blood pressure,so a letter was handed in months ago,I havent heard anything since and still waiting for my operation!! If I go blind waiting,it will be their fault!!

I was there in person why couldnt I make an appointment instead of being told to phone. Having to shout at the receptionist isnt good,