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Written by a patient
5th April 2018


Appointment system is absolutely rediculous. If you phone when they open at 8.30am you are always number 15 in the queue and when you do eventually get through 45 mins after being on hold you are told there are no appointments and you are not able to book any for another day. To have any chance of getting an appointment you have to physically go down there at 8.15am and queue up to book an appointment in person which is completely inpractical for any working person or with a young child or if you are so ill you cant get out of bed. You have better luck being seen by going straight to A&E.

Recommend
Involvement
Cleanliness
Staff
Appointment