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Written by a carer
10th April 2018


Have had the same issue with appointments. Tried three days running to get an appointment for my son. Number 15 in the queue at 8.30, hanging on the phone for 25 minutes to be told each day that no appointments are left. I am partially sighted and can’t jump in a car to drive up and book personally and it is a 30 minute walk! And stupidly I am told that I am unable to pop around the corner to the smaller surgery to book even though they must use the same computer system. The system is ridiculous and is totally stupid for anyone who works or has a child at school. I am still trying to get my son seen, at this rate he will have to miss school on the off chance of getting an appointment. Ludicrous.......

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