Reviews
Dr McGilligan - excellent knowledge and humour. Thanks
My GP dr Patel is very helpful, approachable ,and listens. Very good treatment.
Needs to improve to update personal information on patient' s medical records and to communicate via electronically regarding for example " cancellation of a routine appointment"
Excellent care delivered by first class doctors.
The surgery appointments system feels like it has been designed to delay or prevent patients from seeing a doctor. Whenever I have tried to make an appointment to see my doctor I have been told that the doctor is unavailable for a week. The receptionist will then try to persuade me to see a nurse and when pushed will agree to a doctor telephone consultation the next day. The reception staff will arrange an earlier appointment provided it is urgent, the problem with this approach is that like many people I don't like to declare any medical problem urgent unless it is an emergency in which case I suppose I should attend the hospital.
I believe surgery reception staff should facilitate a welcoming easy appointment system so that patients are seen and treated quickly.
very polite and on the ball helping us patients keep up the good.
Always help me when I need it phone and in person.:-)
Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Greystone House Surgery: http://iwgc.net/eccjk