Share review of Greystone House Surgery

Greystone House Surgery 2022-07-25 Person 2 5 0

I brought my elderly and frail mother-in-law who has mobility issues to have a retinopathy test and as I parked in the patient car park, a staff member woman made a special trip to say that the whole car park is for disabled and staff only. There are no signs of this anywhere. I tried to reason with her that there were no blue signs of disability and that it is a general patient’s car park but she insisted I went and parked somewhere else, which I have done. I found her so unpleasant and just doing this on a power trip. I have no problem walking but my mother-in-law can’t walk long distances. And it is a patient car park! Unfortunately I didn’t ask for her name. I should have to report her, as she shouldn’t be dealing with the public. So unpleasant and my mother-in-law are very upset.

Signpost clearly at the front of the surgery, on Station Road, that the main entrance to the car park is on amother road, and if it is true that it is only for disabled people and staff, to display it clearly.