Greenmount Surgery

25 Church Road, Ely, Cardiff, Wales, CF5 5LQ
2 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
25th April 2019


Completely agree with the previous review. Dr Richards (the female doctor) is as good as they come , great manner with you, caring and thorough. The other doctor is only concerned with weighing you and taking blood pressure. He has just missed that my wife has arterial sclerosis in her leg, something he should have spotted several years ago (hospital diagnosis, after months of waiting and several years of going to this practice with leg/foot pain - was almost instantaneous, all you have to do is take a pulse in both limbs - her symptoms are completely classic) - he doesn't listen to you. I have had asthma all my life, a couple of years back I got a chest infection and he refused to give me a relief inhaler claiming I would have to be retested for it first (I have eczema and hay-fever too, plus a long family history - but all this explanation was to no avail). Since then I have ended up in hospital with asthma attacks/lung infections twice - thankfully Dr Richards is now on my case. If it was not for her I would make sure we change practice. All the stars I give are for Dr Richards, otherwise the stars would be far less.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
18th November 2015


This review is regarding the Male doctor, he is completely useless, he told me my condition was ' not described in medicine ' but yet when I paid to go private I was diagnosed in five minutes. He is abrasive and just happily prescribes antibiotics and painkillers with minimal examination. Even after I received my diagnosis he was very dismissive and I had to beg for a referral, The specialist then confirmed my diagnosis and expressed shock and disbelief over my treatment. I highly recommend the female doctor, she is amazing, she is always running late but it's because she is so thorough, she checks everything and exhausts every avenue for treatment. I've put several complaints in about the Male doctor but nothing ever happens. Seriously STAY AWAY

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

Resources

Short link to review Greenmount Surgery: http://iwgc.net/eb8n9