Grand Drive Surgery

132 Grand Drive, London, England, SW20 9EA
1 2 3 4 5 3 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
 

Reviews

Showing all reviews
 
1 2 3 4 5
Written by a patient
26th February 2020


I phoned the surgery because I felt a lump in my breast. The next appointment was for two weeks. I asked for an emergency appointment and was told the duty doctor would phone me. Dr Mason phoned and told me I must wait for a routine appointment. How could I be seen at the hospital within two weeks if I had to wait two weeks for the gp appointment?

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
4th October 2018


Most of the doctors are unkind at this surgery- as well as frequently forgetting to make referrals or write prescriptions. Some, though not all, of the reception staff have also been mocking and impatient. I understand the doctors and receptionists are very busy, but they should know how much suffering they've caused by their lack of compassion. I wouldn't recommend this surgery to anyone.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
8th June 2018


All the other GPS are first class as are the receptionists.

Recommend
Rating not given.
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Grand Drive Surgery: http://iwgc.net/ecdhy