Graham Road Surgery

22 Graham Road, Weston Super Mare, Avon, England, BS23 1YA
7 reviews

Reviews

Recommend
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11th February 2022


Awful reception staff, rude and unhelpful

Suggested improvements
Everything, More training for staff Hire staff that actually care

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th December 2019


Awful service since the merger with Clarence park. Reception staff have become even more rude. Too many patients not enough staff, had to wait over a week for a repeat prescription, lost a letter written to a GP. No explanation or apology. Don’t appreciate getting bumped around in the tiny reception when the addicts barge in for their medication from the pharmacy! Horrid place

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
10th December 2019


My sympathy is also with the Reception staff. Please get more staff more telephone lines

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th November 2019


Never answer the phone, the receptionists lie about this and ridicule you very loudly at the front desk, terrible service.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
20th September 2019


I had a skin lesion which I was worried about. I explained this to the receptionist who booked me in for an urgent call. GP called me back asking for me to come in. Referred fast track and have an appointment in a couple of days. Such a relief!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Graham Road Surgery: http://iwgc.net/eb8av