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3rd July 2022


I can appreciate the immense pressure the whole NHS is under but I was made to feel I should be apologising for seeking help for what is actually turning out to be a serious medical condition. GP seemed uninterested, very confrontational, dismissive, in and out in less than 3 minutes. But on a different occasion, thanks to the nurse practitioner with similar symptoms, she recommended some blood test and was very thorough, which has flagged up some serious medical issues. She was amazing, very helpful, and utmost professionalism. I must however stress that the services in glebe house surgery in general has been good. Past experiences with other GPs in the same practice has been very good.

Suggested improvements
I am inclined to say I probably caught the GP on a day when they weren't at their best and would like to think and hope it wasn't standard practice. It was the first time I had ever seen this particular doctor but in general I have been satisfied with the services received from other GPs in the same surgery.

Experience
Involvement
Cleanliness
Staff
Appointment