Gladstone House Surgery

Gladstone House Surgery 2024-04-05 Person 2 5 0

The surgery phoned me about a recent test I had at the cardio unit and said I needed a face to face appointment to discuss the results but they had none left for the day and they had no prebookable appointments for the next fortnight either, so I asked what I was supposed to do, I was told to try ringing at 8.30 on a morning to try and get an appointment, they fail to realise people have jobs and simply can't sit for 40+ minutes trying to get through. Why aren't they releasing prebookable appointments especially in situations like this?

The stress of trying to get an appointment is too much, the system is broken.

Gladstone House Surgery 2021-08-18 Person 3 5 0

Very helpful reception staff, nothing is too much trouble. fairly easy to get through on the phone.

Getting a appointment is a bit hit and miss. Need to employ doctors with a better attitude one at this practice just couldn't care less another wasn't much better.