Furnace Green Surgery

This gp practice don’t have any duty of care. Gp manager and receptionist over ridding decision of the doctors from the walking centre in crawley. After having bad side effect after my Covid vaccine GP declined to give me appointment and even phone consultation and duty doctor from walking centre request urgent blood test however receptionist and gp manager declined to give me even phone consultation and print the form for blood test to do in crawley hospital. I been assessed by doctor in walking centre and by 111 and urgent blood test been request by them this gp still declined to give me form for full blood test and also kidney and thyroid blood test. As been essential worker and face everyday Covid in my workplace face to face they still wasn’t helpful at all to give me appointment and support I need. That behaviour from receptionist and gp manager is disgracefull and disrespectful. I’m very disappointed and I hope one day guy you will face exactly the same situation as I believed in karma. I feel so sorry for you that you can’t recognise dangers of the side effect of Covid vaccine and you still refused to offer me help to print piece of paper to do my blood test. I feel so sorry for you and to be honest I think you need more training and understanding.

Give me appointment and understand dengerous situation of my side effect after Covid vaccine.

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Although tricky to get a routine appointment like at many surgeries, if you are unwell, you can get a same day appointment if needed by phoning first thing in the morning and being triaged. Great surgery and great staff all round.

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I have had a number of occasions in the previous 6 months where I have had to see a doctor.I have been treated with respect and have received appropriate good care. The most recent doctor with whom I han a consultation was a trainee doctor she was absolutely marvellous and made what could have been a very uncomfortable experience far more tolerable. 0

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I recently visited the surgery with a urine infection, unfortunately the anti biotics did not clear it so I called into the surgery where it was arranged for the doctor to phone me later that afternoon. After a quick chat with the doctor it was arranged that I dropped in another urine sample where I saw another member of staff who arranged a further prescription for me to collect. It was also arranged for an appointment the same afternoon for another matter. I cannot fault Furnace Green Surgery, great considerate service.

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My family have been cared for at this Surgery since 1986 and have never had cause to be disappointed. All staff should be commended for their support and professionalism.

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