Share review of Fleet Medical Centre

Fleet Medical Centre 2017-03-21 Person 1 5 0

Receptionists are the rudest "customer service" providers I have ever come across. Incredibly dismissive on the phone and even once advised me to "miss a few days of medication" (with no knowledge of the medication I was referring to, clearly unaware this would be hugely detrimental) as there were no appointments available. I have been reduced to tears on multiple occasions due to the disgusting manner with which I have been dealt with and even considered changing medical practice due to these awful women. The only saving grace is a younger receptionist (who turns 21 in April I believe) who is a delight and I pray she picks up the phone every time I call - heaven knows how she deals with working beside such rude colleagues. Aside from this, Fleet Medical Centre is a great practice and I have always had great service from the GPs, such a shame about the reception staff who put the centre to shame!