Fern House Surgery
125-129 Newland Street, Witham, Essex, England, CM8 1BH Also known as: Fern House 129 reviewsReviews
Appointments are quite difficult to get depending on who answers the phone. Most are caring, helpful and informative, at least one makes you feel like you are taking liberties even contacting the surgery or using the NHS. I try to go into the surgery and talk to the receptionists on duty as they are lovely.
My named GP is unfriendly and appears to sigh when you explain your symptoms, do patients bore the GP ? I have given up on this GP and will in future use other contacts with medical expertise or book with a different GP at the surgery.
The nurses, especially Natalie and Sue are excellent. The receptionists are very good although they do a difficult job.
Appointments are not easy to come by but maybe that's because the doctors are busy.
In general, I am very happy with Fern House.
I have been with Fern House Surgery for 47 years and have seen many changes.
I have always been happy with my appointments with my doctor even though it is hard to get an appointment. It is much better now that the telephone system has changed an most of the receptionists are really good and helpful.
The dispensary girls are great and give a wonderful service and Sue and Amanda always go the extra mile.
The nurses are wonderful as well.
The surgery always is very helpful and thorough, phone lines are busy but you get a great service.
It is too difficult to get an appointment. It is not always the receptionists fault as I believe the surgery is over subscribed. However when you need a doctor to see you you don’t want to be hanging on the phone at number 29 to get there to be told there is no appointments and to call back. Elderly people wouldn’t manage this.
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Short link to review Fern House Surgery: http://iwgc.net/eb8ru