Epsom Day Surgery Unit

Alexandra Road, Epsom, N/a, Surrey, KT17 4BL
12 reviews

Reviews

Recommend
Involvement
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23rd November 2023


Very good care received.

Suggested improvements
nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th July 2023


I received a great service in this surgery numerous times.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th June 2023


Everyone went out of their way to help me and answer my questions. the surgery was very clean and I was made to feel relaxed on the day.

Suggested improvements
Just one thing. I was told to take a pain killer but it was not explained to me I should only take them for 3 days because they are addictive. Also I was told to do the exercises on the sheet I was given, we rung to ask if I should because it seemed too harsh for the op I just had, I'm glad we asked because we were told no, not to do them. the exercises was to bend my toes round and then up as the pictures described, as said felt this a little harsh as just had the end of my toe cut off a piece taken out and it placed back on. So the after care sheet and the tablet information.

Experience
Involvement
Cleanliness
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Appointment
 
19th April 2023


It took me ages to get an appointment

Suggested improvements
Yes, at teh reception, teh receptionist did not offer to help me.

Experience
Involvement
Cleanliness
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Appointment
 
9th January 2023


The receptionists were very helpful on all of my visits. They went out of their way to make sure I was booked in as requested by Mr Pabari.

Suggested improvements
One of the nursing team needs to receive some bedside-manor training as, sadly, she was very heavy handed and complained throughout my entire appointment.

Experience
Involvement
Cleanliness
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Appointment
 
 

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Resources

Short link to review Epsom Day Surgery Unit: http://iwgc.net/ejl6f