Ecclesfield Group Practice

96a Mill Road, Ecclesfield, Sheffield, South Yorkshire, S35 9XQ 653 reviews

Reviews

Recommend
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13th March 2024


First of all, my appointment with dr Edward Turner was excellent. Very professional doctor who actually listens to you. Spot on.

Suggested improvements
It’s all about getting appointments but I suppose every practice is having the same problem

Experience
Involvement
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13th March 2024


Got appt same day through online. Dr was very helpful and gave me medication which is helping.

Suggested improvements
Nothing

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13th March 2024


Diabetic review. Very helpful indeed. Most knowledgeable and extremely friendly practitioner.

Suggested improvements
Diabetic review clinics and blood tests always easy to arrange. Arranging ordinary appointments absolutely hopeless and prevent me from attending at all, when sometimes I really should go.

19th March 2024
Response from Ecclesfield Group Practice

We offer same day acute appointments either face to face or via telephone, continuity appointments are also available, these are made for by the GP. Demand on our services is extremely high. Sheffield also offer additional appointments at evening and weekends at the HUBS across the city. Please visit our website Suggestions & Complaints - Ecclesfield Group Practice (ecclesfieldgp.co.uk)

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th March 2024


The surgery is always very clean & the receptionists very helpful & in fact it was them that suggested that I needed to see the doctor.

Suggested improvements
Nothing.

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Cleanliness
Staff
Appointment
 
13th March 2024


It is impossible to get an appointment the same day if you work. I found the receptionist very dismissive and patronising. I work from 7.30am most days and I have an evening job too so my time is valuable and I haven’t got the spare capacity to hang on whilst there are 28 people before me. I asked for a call back which I got but they were very unhelpful and quite rude if I’m honest!

Suggested improvements
You could arrange early morning appointments for people who work.

19th March 2024
Response from Ecclesfield Group Practice

Please visit our website Suggestions & Complaints - Ecclesfield Group Practice (ecclesfieldgp.co.uk)

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Resources

Short link to review Ecclesfield Group Practice: http://iwgc.net/ejfmr