Eastwick Park Medical Practice
Eastwick Park Avenue, Bookham, Leatherhead, Surrey, KT23 3ND 103 reviewsReviews
Excellent service by practice nurses not turned away because of being later getting to surgery. Great care as well.
Much longer wait for a gp appointment than in the past I’ve waited up to 3 weeks however I’ve never had much problem getting an emergency appointment and when I did I was referred to the hub at Leatherhead hospital However as a wheelchair user the entrance to the clinic needs to be addressed the reception staff are very helpful in jumping up to hold the door open but I think they should not have to do this as a push button entrance should be installed. Also there is no allocated disabled parking space and it is impossible to get a wheelchair down between 2 parked cars
My daughter saw a Dr with symptoms of chronic ear ache for 3 days, temperature of over 39 and a rash similar to scarlatina - we were sent away empty handed being told there was no ear infection. I waited until the surgery was closed, ring 111 I was told to see out of hours GP within 6 hours. Had an appointment and booked within the hour. She was prescribed antibiotics for severe ear infection, inflamed throat and scarlet fever.
My midwife care with Lourine was excellent. However, I have been extremely disappointed with everything else. Rude, stroppy doctors who are annoyed even when dealing with a child. Abrupt receptionist (not all of them). Prescriptions messed up too many times. I work full time too and don't have time to run around after your mistakes. We will be moving to GP surgery.
This practice delivers a good service despite being routinely overstretched. Staff always do their very best and are very successful at making the most of resources. A bunch of top quality GP and nurses deliver good care. And the receptionists are geniuses at finding appointments on busy days.
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Short link to review Eastwick Park Medical Practice: http://iwgc.net/ejhl2