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Eastwick Park Medical Practice
2019-09-09
Person
3
5
0
Written by a patient
Written by a patient 9th September 2019
The medical staff are all excellent in my opinion. But the systems leave a lot to be desired. I cancelled an appointment but still got a reminder the day before it would have been due.
But the biggest problem is trying to book an appointment. I received a text to say I was due an appointment. So I phoned to book one only to be told that there weren't any available and I had to call back. I understand that you get busy and I don't mind waiting if I have to but please give me an appointment even if it's two or three months away. Don't make me keep having to call back to try and get one. That just wastes everybody's time, the receptionist's as well as mine.