3-5 Wellesley Road, Clacton-on-Sea, Essex, England, CO15 3PP
This afternoon I rang up at 2pm to request an appointment and then tried for over an hour each time just getting the engaged tone in total I rang 95 times without any joy..Rhis is not a first time of this happening. They say to ring at 8 am for morning appointments and 2 pm for afternoons,All very good if you get through and accutally speak to someone instead of hearing the engaged tone then when you finally do get through to be told there are no available appointments for that day,This surgery and the staff are a complete disgrace, something needs to be done asap
I can never get an appointment I have a few things I need to see the doctor about which are causing me pain and was due a review for my meds a while ago which is for my mental health, so I have given up even trying to get an appointment now complete waste of time so il just have to suffer
Worst doctors I have ever dealt with. I work full time and trying to get an appointment in my break time, well why do I even bother. The way appointments are booked is stupid. Wanted an afternoon appointment, was told to ring back at 2 to book one, phone again at 2, get through 10 minutes later to be told 'there's no appointments left' will the place ever improve? Probably not. Disgraceful doctors!!
It's a shame there are so many patients at East Lynne. We need more Doctors that will stay so we can see a Dr instead of a Nursing Practitioner
This place is an actual joke! I call to ask what Dr to speak to about a referral as the one who originally made the referral has left and I get told to call back and dial 2 for the message desk so I call back and end up speaking to what sounds like the exact same person! I ask to leave a message for Dr Halstead but as she's on a half day and isn't back in the surgery until tomorrow they won't take a message for her, heaven forbid the Dr's have work to do when they get in! Ask who else is available for a message and am told Dr Tien. Erm, no thanks, I'll call back tomorrow! He's just as useless as the rubbish reception staff! Its honestly no wonder this place is the 4th worst surgery in Tendering AND Colchester!!