3-5 Wellesley Road, Clacton-on-Sea, Essex, England, CO15 3PP
Excellent professional surgery. If you need to see a doctor you need to turn up at 8.00am simple as that and an appointment is given, the system is simple and works on a first come first served basis. I am not sure however, what happens if you are too ill to attend the surgery to make that appointment. The surgery is let down however, by people who do not cancel GP appointments merely do not turn up. I find the receptionists happy and helpful, in itself unusual nowadays. Well done.
To try to get to see a doctor is virtually impossible, simply because you can't get past the reception staff. They are happy to diagnose and tell you, you aren't a medical emergency without having any medical experience. If I had listened to them then I may not be here to write this delightful review!
Its nearly impossible to get a appointment and when you do it's hardly ever with a doctor .i have had problem that has never been 100 percent sorted out .
Can't get an appointment for my wife tried everyday for a week, never an appointment available. She has run out of her oramorph and is in agony. They just don't care.
You could greatly improve your service if we as patients had better access to a doctor's appointment when needed. Even trying to book an appointment means waiting usually for at least two weeks. Totally unacceptable! Also telling someone they are booked in to see a doctor and on arrival being told you were now going to see a nurse practitioner instead who is not qualified to deal with a long standing health condition is also totally unacceptable. You have a long way to go I'm afraid.