East Cliff Practice

Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD

Also known as: Mildmay, Addington, Montefiore

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Involvement
Rating not given.

Cleanliness
Rating not given.

Staff
Rating not given.

Appointment
1 2 3 4 5
19th October 2016

The only way to get an appointment is to queue from 7:30 am outside the door. It takes forever to get through on the phone. A queuing system would make you know you will get through and how many callers are ahead of you. When you cannot get an appointment that say you want make one for a future day you have to follow the same procedure the next day!

8th February 2017
Response from East Cliff Practice

Thank you for your feedback. We acknowledge that the telephone lines are very busy at 8am and available on the day appointments, and those pre bookable for future dates, get booked very quickly. Our appointment system is reviewed regularly to make the most of the resources we have available to meet patient demand. Patient feedback is very important to us. East Cliff Practice

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
19th October 2016

It was on time. Dr came and called me to the surgery by name. Listened well to my concerns and acted upon what I had said. Could not have been more helpful.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
19th October 2016

All good.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
19th October 2016

Everything.

Recommend
Rating not given.

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
19th October 2016


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