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Written by a patient
4th September 2017


When to see a doctor in march with my son about his back, he was 14 month old, doctor said I think he is fine. Then she ask another doctor to have a look at my sons back and he said better to send for a scan. So she said you will get a letter for scan. June and still no letters, so I rang surgery to ask where do we get appointment for a scan, one of receptionist checked computer and said it is not a scan, in our computer is x-ray and she ask me did you go there? Sorry? Dr said scan not x-ray. Then she said oh well it is X-ray and I will send it by post to you and you can go straight to qeqm. Okay fine. 1st of September still nothing from them. Went there they checked again what's going on. And said again it is x-ray but we need to wait for office worker who deal with it as she start at 9 and she will give you a ring. 3.40 pm no phone calls, so went there again, receptionist phoned to office and they told us oh yes it is a scan, I will give you a ring on Monday about it. Great! 3.15 pm and Monday still waiting for them !!! How funny. Waiting for a scan or X-ray since march for my 19 month old boy.

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