179 Dorchester Road, Weymouth, Dorset, England, DT4 7LE
I came for a pneumococcal vaccination last week. The invitation letter gave me a place to sign if I did NOT want it. I brought the letter as requested and then had to sign a consent form in which I had to confirm that I was not allergic to Phenol. The nurse (sorry did not catch her name but it was on 12 Feb) asked me if I was allergic to Phenol (which was good). However I thought she said " fennel" and said no (!). I then read the consent form and was then in a quandry as I had no idea what Phenol was. If I had then said no, this would have been a waste of both the nurse's time, the surgery's money and my time. However I took her word for it that she had never come across anybody who is allergic or any side effects other than a sore arm. May I suggest that IF this is important enough to have patients sign their consent, then you put this on the invitation letter so they can look it up in advance?
I needed some ear drops for a ear infection which i have had from time to time. I rang at 8.30 and the most helpful receptionist said she would talk to one of the Doctors and could i ring back at 3.30 the same day. At 11.30 Dr Knight rang me and after a talk on the phone said he would write me a prescription for the drops,which i could pick up at 12.00. This I did . Sorted. This is not the 1st time this surgery have been so good. This surgery treats you like an individual and in a world where people are moaning constantly about the NHS I think people who use this surgery should count their blessings we have such a dedicated team in Weymouth. Keep up the good work.
Excellent on line appointments and meds renewal. Early morning appointments very useful. friendly staff
I have experienced care from Dr Casson and Dr Jones as a patient. Both are very attentive and thorough, they have spent time explaining things to me and always give a caring and professional service. I have been very happy with their care. I have also recently seen a nurse who was equally caring and considerate in her treatment of me.