179 Dorchester Road, Weymouth, Dorset, England, DT4 7LE
After being in bed for a week was having trouble getting my breath and I phoned the surgery at about 9.30 to try and get an appointment. By 11.30 I had been seen by Dr Knight, diagnosed with chest infection and given a prescription. The following day my husband felt very unwell and we popped into the surgery to try and get an appointment. The receptionist took one look at him and we had an appointment in 25 minutes. Unfortunately my husband became very unwell before that time, but the receptionists, nurse and doctor treated him quickly and with compassion. I would recommend - I do recommend often, this surgery. All the doctors are extremely nice and approachable, the receptionists again very nice, helpful and approachable, the nursing staff also. This is a first class surgery, I am grateful to be on their books.
The receptionists always seem pleasant and helpful. I get an appointment usually quickly and doctors seem to run on time. I am sometimes seen and out again before my appointment time. I like being able to book appointments and repeat prescriptions on line. I have recommended the surgery to others because the more I hear about other surgeries the more I realise how good this one is.
The computers were down as I went for my appointment, which could have been an absolute disaster. The reception staff were cheery, philosophical and helpful. They managed to continue making appointments, send people to the correct places and give the medical staff lists of who was coming to see them. Doctor Knight made careful handwritten notes of our appointment, listened to my rather long list of problems and dealt with each one efficiently and patiently. This is an excellent surgery.
I came it as the surgery opened to make an appointment for that day, as it was, the only one available I couldn't make due to work, the receptionist was very helpful and put me on the list for the doctor to call as I had a good idea what the problem was. The doctor called later in the day and sent me a prescription to the pharmacy to collect later that day. Great service thank you.
Very bad to get an appointment because of the receptionists