179 Dorchester Road, Weymouth, Dorset, England, DT4 7LE
I came it as the surgery opened to make an appointment for that day, as it was, the only one available I couldn't make due to work, the receptionist was very helpful and put me on the list for the doctor to call as I had a good idea what the problem was. The doctor called later in the day and sent me a prescription to the pharmacy to collect later that day. Great service thank you.
Very bad to get an appointment because of the receptionists
Very helpful and quick in sending me for an x-ray and referring me to a consultant
The reception is rude and not helpful. You need to take your reception staff on a customer service course. I have been a patient at your surgery for the past 2 years and I am disappointed with the service that I have received. I understand that you are busy with calls, however I tried ringing to make an appointment many times and there has been no answer. However, even when I get through to you the staff are rude and it takes about 20 minutes just to make an appointment. Doctors surgery's are supposed to make you feel at ease and comfortable and make me feel like I can trust the surgery, but NOT AT THIS SURGERY. At this rate, I will let people know how awful your surgery is and I will be writing a formal complaint and changing my doctors.