Dorchester Road Surgery

Dorchester Road Surgery 2020-07-23 Person 5 5 0

I received a telephone consultation from Dr Jones. His advice and diagnosis was accurate and concise. It was very reassuring.

Dorchester Road Surgery 2020-07-01 Person 4 5 0

Lovely friendly staff. Good appointment service, even in these times! Doctors are great. Really glad to be here at this practise.

Dorchester Road Surgery 2020-01-29 Person 5 5 0

I always find the reception desk staff really helpful and friendly. I somehow manage to get an appointment when I need one. I have no problems with this surgery - they are very proactive

Dorchester Road Surgery 2019-11-05 Person 4 5 0

I have been a patient at DRS for over 14 years. During this period I have been treated with nothing but complete courtesy, professionalism and where appropriate empathy. I do not take coming to see my GP lightly, (Dr Knight) I know he's a very busy overworked professional. I therefore do not ask to see him unless I feel it is absolutely necessary, I use the NHS website or 111. However, this morning out of desperation (and my other half!!) I called the surgery - NEW SYSTEM, I spent 20 minutes waiting on the phone, under normal circumstances I would have hung up. Then when completely frustrated I managed to speak to a human being and was given the 3rd degree on what was wrong before finally getting an appointment. I think I understand and sympathise with the situation and lack of personnel in the NHS but I do not think this procedure is the answer. I just felt that the new system was there as a barrier, in the hope that I would give up and not bother.

Dorchester Road Surgery 2019-10-21 Person 5 5 0

Dr Jones empathetic, efficient and effective, all staff always friendly and helpful, excellent experiences with nurses, most recently Becky who was wonderful. Thank you all