Didcot Health Centre

Written by a patient

The staff at reception are so very kind and always go above and beyond whenever I need help. I have recently been diagnosed with a chronic illness and am often in urgent need of a same-day appointment (instead of going to A+E, the reception staff always do whatever they can to help and this means so much to me - if I can avoid the A+E then I am less susceptible to dangerous infections, not to mention the comfort of seeing a Doctor who knows me and who I don't have to repeat my long history to!) Thank you

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Written by a patient

Just had a call back appointment with Dr Olaveson. He was extremely unhelpful and didn’t seem bothered...almost like he just wanted to end the call quickly. I’m 35 weeks pregnant and didn’t come away from the call reassured which I thought drs are meant to do. Really never spoken to a dr like that before.

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Written by a patient

I have been seeing Dr Telford and she has been great with me . I always leave feeling much better and satified with her advice . I also on occasion see Dr saithorp and he as well is a great dr, helped me and my son a lot . He took his time explaining never rushed us . They are both caring doctors, I don’t know what to do with out them .

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Written by a patient

I had an appointment with the nurse for 9:45am, had still not been seen at 10:45am, unfortunately I had to get back to work so could not wait any longer. Why such long waiting times? An hour should be plenty of time to be seen. Too many patients?!? Very frustrating and a complete waste of a morning.

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Written by a patient

I have just spent 25 minutes on hold trying to book an appointment. When I hung up to call again, the message that was played said that the centre was now closed for general enquiries. I don't have a medical emergency and will call again tomorrow to try to book an appointment, but I am extremely disappointed that my phone call was obviously ignored for such a long time. Bearing in mind that the centre is open until 7.40pm, I am surprised that no one answered the phone and that it was left to ring for 25 minutes.

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