Share review of Didcot Health Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
10th July 2019


Just a quick note to thank Dr Todman who is not the full member of this surgery, but she really was the first doctor to help me understand that my symptoms were depression, although I felt no grief or low mood, just extreme fatigue, dramatic loss of concentration and ill sleeping. But it is very hard to get the appointment, even for a follow up visit for more prescription, even if the diagnosis is already there. I am sure it is to save Doctors' time, optimize the communication and leave time for the other patients. And it is also because the system shows Dr Todman's appointments blocked to be booked and no possibility to unblock unless the patient has literally a breakdown over the phone (and I sincerely do apologize for that, I didn't want to cause any inconvenience with my mental state), because Dr Todman is not the full member of the surgery. And to be honest I was really in need to see the doctor who first diagnosed me. Alternatively you can have a phone call with someone else, my GP, which is great and the doctors I have visited in DHC are all fully professional. But it just gave an impression like you have to prove again you need medication, and there is absolutely no guarantee that you may or may not receive the medication (and the diagnosis that drives me anxious is already there). To be honest with my very vulnerable mood with medium to severe depression with a "moment" of worsening the symptoms I am having right now, having a quest to get my medication with 50% probability seemed so devastating, that I experienced unrest for a day, and I do apologize if I seemed unpredictable and extremely upset over the phone, and I understand completely that the doctors are fully booked. But for the patients with vulnerable mood maybe it can be done easier a little if the diagnosis is already there? Thank you very much in advance for help anyway, as always! I understand it is all done according to the rules of communication with patients for the best and quickest advice, and not to get patients for no reason to the surgery, it's just some mental states per definition are bad for pursuing your goal no matter the obstacles. Thank you again!

Recommend
Involvement
Cleanliness
Staff
Appointment