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Written by a patient
31st May 2019


I called to get an emergency appointment and the receptionist was very helpful and booked me in with a paramedic. Hailey the paramedic was friendly, reassuring and thorough. She discussed my issues with Dr Reed to get a second opinion and then they got me in to see Dr Reed also to discuss in more detail. Dr Reed was incredibly knowledgeable and understanding, providing me with lots of information on my newly diagnosed chronic condition. I then saw a nurse to have blood taken and sensing my dislike for needles she went out of her way to distract me whilst undertaking the procedure. I am so grateful for the support and really felt that the surgery went above and beyond for me yesterday when I was feeling so unwell. Thank you.

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