Share review of Desborough Surgery

Desborough Surgery 2020-06-11 Person 1 5 0

Very rude and unhelpful receptionist staff, who always brush you off when you call, there is never any appointment available and when you are finally able to explain the urgency of your problem there is suddenly an appointment. When I actually did manage to see a doctor they were caring and kind. I have also found the midwife very unhelpful, up to being 26wks pregnant I have never seen her I always call to chase her for appointments, scans etc, I have not received any antenatal care even though I was having complications earlier on in my pregnancy and I am also at right of high B/p and diabetes. The final straw for me is when she 1. address me by a different name 2. Booked an appointment with me 3 weeks in advance as she had never met me but when I arrived at the appointment she called me on the phone and told me that she wasn't seeing anyone. 3. She booked a fellow up Appointment with me 8wks later and did not call when i called there was no answer. 4. I lost all confidence in her and in the surgery that adequate care could be provided to me or my unborn child. It became frustrating and stressful rather than anything else So I will be changing my GP else where. I would not recommend this practice