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Desborough Surgery
2021-03-19
Person
1
5
0
19th March 2021
I'm over 60 and finally got a text from the surgery w/c 15 March telling me to book a time for my covid vaccine the same week that the rest of the country had been told the over 50s could book a vaccination, not sure why. They gave me two days notice not a problem for me but I'm sure it could have been for others with childcare and work commitments.
The text said if I've had the vaccine or didn't want it to text back with a code, I would have thought it would give a better understanding of who didn't want it and who had it if there were separate questions as can't see how they are going manage figures in the future.
My wife booked through the NHS website and had to provide a date for the second vaccination, after my vaccination I phoned the surgery to ask why everyone I know has a follow up appointment and I don't. The lady on reception said she didn't know why the NHS asked for second appointment and I would be contacted nearer to the 12 week second dose as they wont know until then if they will have the vaccine.
The government has said they will honour all booked appointments so if you want to make sure of the second dose and don't want to sit around waiting for a last minute appointment I suggest you book through the NHS website.
Suggested improvements
Ask separate question re had the vaccine or don't want it.
Book second appointments when giving the vaccine, if not let people know if they book through the NHS they will get dates for both vaccinations
21st March 2022
Response from Desborough Surgery
Dear patient I am sorry that there seems to have been an administration error with the timing of your covid-19 vaccination invitation. The vaccination programme has been an extremely challenging project and stretched our GP resources to the limit. I do hope that you have managed to keep up to date with your covid-19 vaccines with less difficulties. Please let me know privately at the surgery if this was not the case. With regards to your suggestion of booking patients second vaccine at the same time as the first dose being administered, we as a GP practice would also see the huge benefits of this option. Unfortunately we are only given one week's notice of a vaccination delivery date therefore this is a matter you will need to take up with the NHS. Kind regards Alan Dunham Practice Manager