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Written by a patient
4th September 2016


4 weeks down the line and still no appointment Told to ring at 8 each morning when you finally get through about 11 told no more appointments ring tomorrow at 8. When you explain that's what you are doing each day told well come down and we will see if any appointments available. Only to go down and be told no appointments.If nobody can get through why are there no appointments . Why can you not book appointments I like you used to a few days in advance. This seriously needs reviewing.. Thinking of changing practice and putting formal complaint in. Receptionists are so unhelpful and miserable

Recommend
Involvement
Cleanliness
Staff
Appointment