Cumbria Medical Services NHS

Lower floor, Cockermouth Community Hospital, Isel Road, Cockermouth , Cumbria, CA13 9HT 17 reviews

Reviews

Recommend
Involvement
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5th April 2024


Saw Dr Denham about a continuing rash that had been wrongly diagnosed and treated. She carried out skin tests that had been missed and gave a correct diagnosis and treatment. Very professional, personable and easy to talk to. I was given follow-up appointments, with reminders, and her written notes were sent by text before I got home! If only the rest of the NHS, including our local GPs, could work like this.

Suggested improvements
Expand your operations to include more services.

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd April 2024


The receptionist was very helpful and did all the right things when making my follow up appointments , she gave me a double appointment to save me travelling twice . Thank you Amanda Boswell . Ken Banks .

Suggested improvements
It’s hard to improve on perfection

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th March 2024


Fully involved with very clear explanations by Mr Chakravarthy of my treatment options and what to expect both with and without treatment. I delayed surgery when it was first offered (work commitments) but opted to go ahead following a subsequent appointment. Possible outcomes were explained in detail including risks/complications and the likelihood of them occurring. As a retired nurse I found this very helpful indeed. The suite at Carlisle was scrupulously clean. There were no receptionists at the Carlisle clinic, but the contact I had with the admin team re. my appointments and the surgery date was entirely positive. The appointment process was easy with excellent communication and an understanding of my needs with regard to timing and flexibility.

Suggested improvements
There was nothing that CMS could have improved on.

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd February 2024


Excellent service, very friendly and helpful staff.

Suggested improvements
Nothing.

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10th March 2023


I had a vasectomy today and was very nervous about it. The procedure was quick, completed professionally and pretty much painless. The wonderful staff chatted to me throughout the procedure and their caring manner really put me at ease. My thanks to these lovely people.

Suggested improvements
Nothing. Wonderful service

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Profile

Specialist services in Minor Surgery, Dermatology and Ophthalmology provided in a community setting.

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Resources

Short link to review Cumbria Medical Services NHS: http://iwgc.net/ecpuv