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Written by a patient
10th April 2019


Sixteen minutes for the receptionist to answer my call! Then surprise surprise the receptionist is unfriendly and unhelpful! Refused to put me on the list for a telephone consultation even though I was obviously worried as I had gone on a trip and forgotten to pack my medication. I was told to go to a Pharmacy and call back! Oh yes call back and wait sixteen minutes again, good job i’m not really sick!!! Poor service might be worth training a new receptionist or better still visit a pharmacy maybe they can lend you theirs!

Recommend
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Involvement
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Cleanliness
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Staff
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Appointment
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