19 Croft Road, Torquay, England, TQ2 5UA
I have been a patient at Croft Hall Medical Practice for 18 years and always received excellent service, however 6 months ago I had surgery and experienced very unexpected and distressing side effects. The follow up care I experienced from the Doctors here was outstanding, they were patient, sympathetic and kind. Whenever I contacted the surgery I was able to access the Doctor very quickly either through appointments or telephone consultations, on one occasion the Doctor rang me back within 10 minutes! Thankfully I am now fully recovered, but I would like to thank all the staff at ‘Croft’ for the brilliant care I received and thoughroughly recommend this Practice and the attached Pharmacy.
i suffer from agoraphobia and have for years i had the worst time ever going to see a doctor at this practice i was left waiting in the lobby for half an hour even though i was seen to be struggling by reception staff and even the doctor on 2 occasions i will never return to this practice ever again absolute waste of time and struggle in getting there in the first place would have got better help at a zoo with animals
Have been with the surgery for a number of years. Always go out of there way to help would highly recommend.
An absolute abmissal excuse for a surgery. Unless you are completely fine and able to wake up at 8:30 in the morning to make a phone call, you WILL NOT get seen for over a MONTH! For someone suffering with depression this is UNACCEPTABLE
Absolutely terrible service! Tell someone with severe depression they can't be seen for another 3 weeks, when they turn up on the day for the appointment they were supposed to originally have! But service her is so great they won't call you to tell you it's cancelled, noo, they'll let you stress yourself to the point of breaking into tears.