Crawcrook Medical Centre

Back Chamberlain Street, Crawcrook, Ryton, Tyne & Wear England, NE40 4TZ
7 reviews

Reviews

Recommend
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3rd February 2023


Appalling surgery and customer service. Will be changing doctors. Medical forms for a new job just needed signing. (28days! - ridiculous!) Told not a priority yet I have to pay….. admin woman says she only works 2 days a week and only 1 doctor who can sign and he only works 2 days a week…and the doctors sign them in their spare time. Asked for updates, no help what so ever. Admin woman extremely rude. Threatened to put forms to the bottom of the pile. Asked for practice managers details was told I could only have the main practice email. And refused the managers name. Feels to me like staff are trying to cover their backs with complaints. Thanks to incompetence of staff I’m at risk of missing work start date and being unemployed for 2-3 months.

Suggested improvements
You aren’t doing anything right! Practices like this are why the nhs is in the position it’s in!

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Written by a patient
7th October 2019


If you can pick any surgery in area even if it means you need to travel don't pick this one. Dr Doshi rushes appointments no care shown.

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Written by a patient
8th February 2019


Impossible to imagine receiving a better quality of care anywhere. From the moment you contact the receptionist to the time it comes to depart. When they say they will ring back they do as promised. The staff are consistently helpful and efficient.

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Written by a patient
12th July 2018


A brilliant team that offers an outstanding service to patients. Have been a patient with this practice for over 40 years and it improves year on year. Could not recommend it highly enough.

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Written by a patient
10th November 2015


Dr Main was lovely, made me feel very comfortable and explored all possible causes of symptoms very thoroughly.

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Resources

Short link to review Crawcrook Medical Centre: http://iwgc.net/ecbmb