Corner Place Surgery

Corner Place Surgery 2023-08-04 Person 1 5 0

Went to pick up prescription for heart medication. Pharmacy closed. Ramipril changed for different tablet. Not even on prescription . Got told by surgery to phone the pharmacy. Constantly engaged. Whole surgery and pharmacy is a joke

Make appointments more accessible instead of being fobbed off. You can never make a appointment. You prefer to get a diagnosis via econsult and pictures which is not always acceptable when something is not visible. It just seems you are not interested in people's health anymore.

Corner Place Surgery 2020-08-25 Person 1 5 0

i phoned for an appointment, long queue ran out of credit. i tried to register to make an online appointment unable to do so. the first site told me to take 2 forms of identification to surgery in order to register. i did this but no one at reception, the nurse i happened to see crossing the reception area said the staff were in the back answering phones but kindly said she would speak to them when i said i needed to give in my identification details. he returned to tell me they were on the phones and that i should ring them, Duh! I returned home and tried again by computer this time as i tried to register the site said that though i hadn't registered i could make a single appointment then proceeded to throw me out of the site. Tried again this time said i was registered but wouldn't let me in. Then i tried password recovery said it had sent e-mail to me needless to say it hadn't. By now crying with frustration. I'm only trying to make an appointment anyway because the surgery contacted me and asked me too. Shockingly bad service, I've given up.

have someone on the desk or fix your website or have some other way to communicate ie email facilities

Corner Place Surgery 2019-12-23 Person 2 5 0

One problem with this surgery is the total absence of doctors who are either qualified or at least experienced in mental health issues. These issues are mostly controlled by the application of anti-psychotic drugs, which can have serious side effects. None of the doctors at this surgery appear to have researched these side effects, and as a result are unable to confirm them when approached by a third party, e.g. the DWP. This seems to be a constant failure throughout the Torbay area. At one time there was a consultancy at Culverhay House, close by the surgery, and also another building in Abbey Road, Torbay, but these are now closed, presumably due to governmental cuts. There now remains only a small department at Torbay Hospital which specialises in mental health, but contacting them is rather like accessing Fort Knox. Something has to be done urgently about this.

Corner Place Surgery 2019-12-17 Person 4 5 0

Most of us slate Doctors Receptionists but in the main, as the very front line, their jobs are extremely challenging so we, as patients, don't always appreciate just how grateful we are to them. My experience in the last few years has been nothing short of fabulous! Especially one member of the team, Dawn, who has reinforced my believe in their abilities. Her professional yet caring, empathetic, sympathetic attitude has not gone unnoticed. A big thank you to not only Dawn but the whole team.

Corner Place Surgery 2019-12-12 Person 1 5 0

Tried to buy what might be needed for my daughter and pharmacist said see a doctor. Rang and waited and finally got through to be told can’t see a doctor for it need a prescription but I don’t know what prescription. They suggested a phone call Monday, could be anytime so as a working person not possible, so the prescription person can look back to treatment my daughter received 10 years ago and possibly give her something. Not necessarily the right thing as so long ago could be something completely different. Fine if your only job of the day is talking to the doctor, impossible if you work!