Conway Medical Centre

49 Westbourne Road, Luton, England, LU4 8JD 3 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
9th August 2021


The doctors and nurses are really nice and listen to you and discuss the treatment BUT THE RECEPTIONISTS are very rude, unprofessional and try to diagnose you themselves. Mostly the phone line is busy and even if you get through the receptionist cut you of straight away, these ladies have mastered the art of talking sarcastically. It's very sad as the doctors and nurses thselves are brilliant.

Suggested improvements
PLEASE TRAIN THE RECEPTIONISTS AND TEACH THEM BASIC MANNERS (Which they lack).

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
14th May 2014


The surgery has provided me with the best care possible and I am always looked after very well by all the staff at the surgery. The response is very instant in terms of getting appointments. The space in surgery is very limited and therefore would like to request if the premises could be expanded to help patients have a better experience.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
2nd May 2014


The doctors are fantastic, the receptionist are really helpful as they can speak our language and that helps us a lot

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Conway Medical Centre: http://iwgc.net/ece9t