Reviews
The GP surgery is highly recommendable in terms of the team they have, the service they offer, accessibility, communication and everything else you need for maintaining health.
Dear Patient, Thank you for taking the time to leave your review. We value patient feedback and are pleased to hear that you are happy with the service we are providing. Cloister Road Surgery
This occasion due to Corona virus the consultation was by phone. However, the surgery is always clean and tidy.
Dear Patient, Thank you so much for your positive review regarding our surgery. We try hard to maintain a high level of service for all our patients. Your feedback is greatly appreciated. Cloister Road Surgery
Such an amazing caring team
On behalf us all of us at Cloister Road Surgery, we would like to thank you for sharing this great review about our surgery. We will be sharing your feedback amongst our team. We appreciate your comment, thank you again! Cloister Road Surgery
Drs very good
We appreciate you taking a time to leave your review. As we are always trying to work to the highest level we would like to know more about your staff experience, so we would be grateful if you could provide more details to our Practice Manager Magdalena Nagadowska by emailing ealccg.cloisterroadsurgery@nhs.net, please. We hope that this way your future experience could be even better. Once again thank you for your feedback. Cloister Road Surgery
Once registered, it's easy to book online, but only for Doctors' appointments. It would be great if other types of appointment could also be booked online.
The surgery has a self-service check in system so most of the time it's not necessary to speak to the receptionists.
I'd prefer it if my full name wasn't displayed on the monitor announcing when the Doctor is ready. Maybe first name and last initial?
Thank you for taking your time to leave such a constructive feedback. The other types of appointments are not available to book online as we have a booking protocol which states what type of service is booked with a specific clinician, e.g. annual diabetic review needs a double appointment with Healthcare Assistant, annual asthma review needs to be booked as single appointment with a Nurse. We have enquired with a clinical system provider and unfortunately there is no possibility to change the display setup for an individual patient. Cloister Road Surgery
Resources
Short link to review Cloister Road Surgery: http://iwgc.net/ecg2m