Cleveland Surgery

Vanessa Drive, Gainsborough, Lincs, England, DN21 2UQ 4 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
30th September 2020


Sometimes I had to fight for a regular appointment but overall carol was incredibly supportive and helpful. The Asthma Nurse I had on my last appointment was so disagreeable and patronising I went home and cried, although no other nurses have ever been less than courteous, supportive, helpful and understanding. Having met the current line up of Drs I am now looking for a new practice.

Suggested improvements
The appointment scheme is unfair. With my condition, being sentient enough to talk is a NO WAY deal. I rarely enter the world before half ten when all appointments are gone. Can't get an appointment with Dr Percival often and I am not confident enough emotionally to have to explain my whole backstory to a stranger.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
6th September 2020


My dad has been very poorly keep ringing to try get an appointment, he had the runs for 6 wks, lost over a stone, couldn’t walk far, too much, bearing in mind my dad has always been a fit man, walked everywhere, first they said he needed b12, still no better after it, they then said it’s what he’s eating, wasn’t able to eat, then put him on strong antibiotics, still only phone calls no one had seen him. In the end he was so poorly he ended up in an ambulance after 9 weeks, vomiting dark brown stuff with no energy, very bad hiccups. He’s currently got lots of tubes in him with lots of different tests, which if the doctor had seen him and looked at him before he might not of ended up happening, if the ambulance hadn’t come don’t think he would be here now, we have lost all faith and trust in Cleveland surgery

Suggested improvements
Listen to your patients and look at them after 6 weeks so glad I’m not with you.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Cleveland Surgery: http://iwgc.net/eb9c6