Reviews
This surgery is a joke. To get an appointment I had to be on the phone for 90 minutes. The service from this surgery is horrendous. I have been in a war zone in a third world banana republic and got much better service than this.
Waited in a queue on the phone for an appointment for 85 minutes !!! No appointments available for 2 weeks despite severe asthma. Appointment 2 weeks ago following asthma attack and chest infection. Doctor refused to give me antibiotics despite me knowing my condition.
What I have just experienced from southcotes circuit lane surgery has been an absolute joke! I ring up at 8.30 for an appointment for my 9 month old daughter I am then told by a male receptionest I cannot have an appointment that day because I will not tell him why I want my daughter to be seen by a doctor. I then get told I have to wait for a call from the doctor to decide if I'm worthy of an appointment. I phone back for the second time at 12 when I had already been told it will be a morning phone call that I still haven't received I ask for another appointment to be told as I will not tell them what was wrong with my daughter I can only wait for a call from the doctor again or wait over a week to be seen but if I tell him what's wrong then he can then be the judge if I need an appointment. I wait till 1.30 still no call so I go down there to the waiting room to be pretty much empty one 1 person waiting. Once I said I WILL NOT be leaving the surgery till my daughter is seen an appointment magically free there and then. To finally get Sharon seen and she has a viral infection and tonsillitis. So my poor baby had to wait far to long to be treated with antibiotics what a joke!! And yet babies and elderly are meant to be priority nothing about that was priority!!! I'm absolutely disgusted with that surgery!!!!!
My appointment was 30 minutes late. Unable to book any appointments more than 2 weeks in advance. Doctor didn't know why I was there and had to leave the room twice to go and get equipment and supplies.
I booked on the device only to be tolled 20 mins after my appointment time it was out of order.Then I was told I needed to see a doctor at 10.40 hours.I went in at 1120.
Resources
Short link to review Circuit Lane Surgery: http://iwgc.net/eccip