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Churchwood Medical Practice
2020-01-28
Person
2
5
0
Written by a patient
Written by a patient 28th January 2020
Finally got a day where I can have the time it takes to call the doctors for an appointment for a non urgent but persistent symptoms. After calling back for 20 minutes I get to speak to the receptionist who speaks as if she hates her job and me for having the cheek to call her when she is a receptionist at a doctors surgery. She asks me what is wrong so I explain and she repeats it back to me with a tone of disbelief as if I am lying so I feel I have to explain more! Then she says it will be triaged and goes to say goodbye. I have to then ask what that means for me and she then explains (in a fed up tone) that I might get a text with an appointment or the doctor will phone. Ah! Does it have to be this much hard work!