Share review of Churchwood Medical Practice

Churchwood Medical Practice 2019-04-15 Person 1 5 0

Receptionists with no care for confidentiality - asking unnecessary questions in a packed waiting room (they were unnecessary she was “just interested”) and a couple who are downright rude. I have little faith in these people to carry out triage as they just don’t seem very bright or well mannered. I have never heard of or encountered the GPS named on here - and I know one retired two years ago. Nurse who can’t give injections properly and is unable to carry out other routine aspects of care/treatment. Haven’t managed to see a gp for nearly 2 years despite multiple chronic conditions According to nhs data this practice has nearly 6000 patients (many with type 2 diabetes, mental health issues etc) per GP if actual headcount is considered. Earlier this year an area with 3000 per gp was called the worse in UK. This surely needs looking at urgently. Basically sort out staff competence and training and give urgent attention to recruiting an additional (even trainee) GP. Best member of staff BY FAR is the Nurse Prescribing practitioner - she is superb in her listening, respectfulness and actually getting a conclusion!!