Churchill Medical Centre

Clifton Road, Kingston upon Thames, England, KT2 6PG 68 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
« 1 2 3 4 5 6 7 »
Page 1 of 10
 
5th November 2023


truth

Suggested improvements
waiting to speak and get an appointment on the phone takes at an hour to get through. very hard to get appointments, when you do get through you have to wait for weeks to get a face to face app. prefer the old system, turn up and wait to see a dr......

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th February 2023


I feel terrible for friends of mine that are always complaining about never being able to get a GP appointment, because I know there struggle. Before churchil went to an online system we would be on hold for almost an hour to be told there are no appointments much like other people experience with there GP. This is no longer an issue for us though! Not only do I no longer have to wait on hold with the online system but you get a reply within a time frame appropriate to the issue you have. If its for something routine I always have a response with an appointment booked for me by the end of the day - if its something more urgent then I usually get a response within the hour! I've never been told "there are no appointments available" since the system changed and I'm really happy with their service. Their Doctors are all very friendly and understanding and seem to really care about their patients and the reception team are very polite and prompt in getting in touch and triaging you to the appropriate doctor. I literally love my GP.

Suggested improvements
I Honestly can't... the only thing you could do better is serve food and drinks at this point haha!

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd April 2021


Its difficult to get through to the operator. takes me 30 minutes in the morning.

Suggested improvements
I am happy apart from the above mentioned. I am very grateful to Nurse Kate in particularly. She is an amazing person and very caring and compassionate. She knows my condition inside out and always come up with a solution with any problem. I trusted her 100 person with her wisdom, knowledge and compassionate. She listens and have an inside on how I am feelings. I would say she is my life saver. Without her i will be lost. She has a very rare unique persona and a beautiful person. Please stay as lovely as you Kate and don't change. Hope to meet more like her. Thank you, Mrs Cordell.

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd April 2021


Difficulty to get through to reception.

Suggested improvements
A quicker response to call in the morning

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th March 2021


in pain and very unhappy

Suggested improvements
listened - just a little bit.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

« 1 2 3 4 5 6 7 »
Page 1 of 10

{{category}} working at Churchill Medical Centre ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Churchill Medical Centre: http://iwgc.net/ecakj